We are based in North Carolina and run most of our testing from a home setup, but we welcome written feedback and product submissions from verified purchasers across the country. If you have a product you would like us to consider, or you want to share your own experience with a local service, the address below is the right place to start.
Mailing address
17013 Nell Drive
North Mr. land, NC 7377
Direct contact
Phone: +27410930826
Email: info@michaelpolkinghorne.com
We are not a retail location, so visits are by appointment only. If you need to drop off a product for testing or have paperwork related to a warranty claim, please email us first to arrange a time. This keeps things simple for both sides and avoids wasted trips.
By car
We are about 15 minutes from the main highway. Street parking is available in front of the building, and there is a marked entrance on the north side.
Public transport
The nearest bus stop is a 10-minute walk away on the main road. From there, head east and turn at the second intersection.
What to bring
If you are submitting a product for review, include the original packaging, proof of purchase, and any warranty documents. For service-related feedback, a short written summary of your experience helps us respond faster.
Whether you have a question about a published review, want to share your own experience with a product or service, or need help navigating the site, we are here to help. Reach out through the channels below and we will get back to you as soon as we can.
Prefer to write to us directly? Use the details below for any correspondence regarding reviews, corrections, or partnership inquiries.
Our team is available during the hours below. We try to respond to all inquiries within one business day, though it may take longer during busy periods.
If you are reporting an issue with a product you purchased, please include the brand, model number, and where you bought it. This helps us look into the matter more quickly.
We welcome submissions from verified purchasers who have used a product or service for at least a few weeks. If you would like to share your experience, email us with a brief outline of what you tested, how long you used it, and what you liked or disliked. We will review your submission and get back to you about next steps.
Whether you have a product you want us to test, a warranty story worth telling, or a question about a recent review, we read every message. Tell us what you bought, how long you have used it, and what you would like to know before you spend your money.
We usually reply within two working days. If your question is about a specific review, mention the product name so we can pull up our notes before responding.
17013 Nell Drive
North Mr. land, NC 7377
We regularly work with manufacturers, retailers, and local service providers who want their products tested honestly. If you have a product you believe holds up to daily use, we would like to hear from you.
Tell us what you make or offer, and we will consider it for our testing schedule. We do not guarantee coverage, but every submission is reviewed by our editorial team.
We aim to respond to partnership enquiries within three working days. If your product is currently being tested, we will let you know the expected timeline for publication.
Please include as much detail as possible. The more context you provide about how your product is used, the easier it is for us to plan a fair test.